Dear Valued Customer, 

Due to ongoing strike negotiations, potential delays in Canada Post mail delivery may affect the timely arrival of your mailed Metergy bills. 

To avoid any disruption and ensure your payment is made on time, we strongly recommend switching to paperless billing. Please note that all customers are responsible for paying their bills by the due date, regardless of mail delivery timelines.  

Why Switch to Paperless Billing? 

• Receive your bill on time, every time 
• Avoid the $2.10/month paper billing fee 
• Stay informed with instant access to your statements online 

How to Make the Switch: 

1. Log in to your account at mymetergysolutions.com 
2. Go to My Account and scroll to the Billing Services section 
3. Click Paperless Billing and follow the prompts to activate 

Simplify Your Payments with AutoPay: 
Sign up for pre-authorized payments and ensure your bills are paid on time, even if mail service is delayed. 

To activate AutoPay: 

1. Log in to mymetergysolutions.com 
2. Go to My Account and scroll to the Billing Services section 
3. Click AutoPay and follow the prompts to activate. 

Thank you for your continued attention to this matter.