Published 2 years ago
We are currently dealing with a high volume of enquiries
Due to significant volumes of e-mails, it is currently taking longer than our normal 1-2 business days to respond to e-mails. While we are trying to respond to all e-mails as soon as possible, responses could take up to 6 business days at this time.
In the meantime, you can look to see if the answer to your question can be found here or login to your online account and make use of our self-serve options, such as:
In the meantime, you can look to see if the answer to your question can be found here or login to your online account and make use of our self-serve options, such as:
- Make a one-time payment
- Self-enroll into paperless e-billing and a pre-authorized payment plan
- Accessing current and historical bills
- Review energy consumption and compare to the building average
- Update account details or close the account